Terms and conditions

1. Who we are

yalee.net and the Yalee services (the Yalee Account, LeeNews, LeeMax, LeeMart, Yalee Coin and related apps, together the "Services") are operated by Yalee Network Company, a sole proprietorship of Vijay Anandh Palaniammal (registered under GST as Palaniammal V), registered as an MSME under Udyam registration number UDYAM-TN-03-0214547, GSTIN 33AXDPP5691A1ZM, with its registered office at 471, Cross Cut Road, Ponnaian Street (near State Bank of India), Coimbatore, Tamil Nadu 641012, India ("Yalee", "we", "us").

By using the Services or paying for anything through them, you agree to these terms. If you do not agree, please do not use the Services. Some Services have additional terms (for example a subscription plan or a seller's return policy) shown before you buy; those form part of this agreement.

2. Eligibility and your Yalee Account

You must be at least 18 years old to create a Yalee Account or pay for anything. Anyone younger may use the Services only through an account held by a parent or guardian who agrees to these terms.

Give accurate details, keep your password and two-step verification secure, and tell us at once if you think your account has been misused. You are responsible for activity on your account. One account works across all Yalee apps.

3. What we offer

News and video content (LeeNews), streaming entertainment by subscription or rental (LeeMax), a marketplace where independent sellers offer products (LeeMart), advertising, sponsored content and publishing services for businesses (see the Pricing page), and a loyalty programme (Yalee Coin). Features, catalogues and availability can change, and some content may be restricted by region or age rating.

On LeeMart, products are sold by the sellers named on each listing; Yalee operates the marketplace and handles payment collection on their behalf. Seller details, including name and address, are shown on the product page as required by the Consumer Protection (E-Commerce) Rules, 2020.

4. Prices, payments and taxes

Prices are shown in Indian rupees (₹) and include GST unless stated otherwise. The total you pay, including any delivery charge, is shown before you confirm payment. We may change prices for the future; a change never affects an order or subscription period you have already paid for.

Payments are processed securely by our payment partner, Razorpay Software Private Limited, using cards, UPI, net banking or wallets. We never see or store your full card number, CVV or UPI PIN. A payment is complete only when we receive confirmation from Razorpay; if money is debited but the order or subscription is not confirmed, it is refunded automatically (see the Cancellation and refund policy).

Subscriptions renew automatically at the end of each billing period at the then-current price, using the payment mandate you approve (for example UPI AutoPay or a card e-mandate, with the notifications required by the RBI). You can cancel renewal at any time from your account.

We issue a tax invoice for every paid order. We may refuse or cancel an order showing an obvious pricing error or suspected fraud, and refund any amount paid in full.

5. Delivery

Digital services are made available in your account as soon as payment is confirmed. Physical products are shipped within India as described in the Shipping and delivery policy.

6. Cancellations and refunds

Cancellations, returns and refunds are handled as set out in the Cancellation and refund policy, which forms part of these terms. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.

7. Yalee Coin

Yalee Coin is a loyalty reward earned on eligible activity and redeemable for discounts within Yalee services. It has no cash value and cannot be bought, sold, transferred or exchanged for money. We may set expiry dates and earning or redemption limits, which are shown in your account, and we may reverse coins credited by mistake or through misuse.

8. Acceptable use

Do not: break any law; infringe anyone's rights; upload or share content that is obscene, defamatory, hateful, misleading or otherwise prohibited under Rule 3 of the IT Rules, 2021; copy, record, redistribute or circumvent protection on streamed content; share your account or subscription outside the limits of your plan; use bots or scrape the Services; or interfere with their security or operation.

We may remove content, suspend or close accounts that break these terms, with notice where the law requires it.

9. Intellectual property

The Services, their content and the Yalee, LeeNews, LeeMax, LeeMart and Yalee Coin names and logos belong to Yalee or its licensors. A subscription or purchase gives you a personal, non-transferable right to view the content for non-commercial use during your access period, not ownership of it.

10. Third-party services

Payment processing, delivery and some content are provided by third parties (for example Razorpay and courier partners). Their own terms may also apply. Links to other websites are provided for convenience; we are not responsible for their content.

11. Disclaimers and liability

We work to keep the Services available, accurate and secure, but they are provided "as is" and may occasionally be interrupted for maintenance or reasons beyond our control. News and information are for general purposes and are not professional advice.

To the extent permitted by law, our total liability for any claim relating to a paid service is limited to the amount you paid for that service in the three months before the claim, and we are not liable for indirect or consequential loss. Nothing here excludes liability that cannot be excluded by law, including for our negligence causing death or personal injury, or for fraud.

12. Suspension and closing your account

You can close your Yalee Account at any time by writing to yaleesupport@yalee.net. Unused paid access ends when the account is closed; refunds follow the Cancellation and refund policy. We may suspend or close an account for serious or repeated breach of these terms, fraud, or where required by law.

13. Complaints, governing law and disputes

For help with an order or subscription, email yaleesupport@yalee.net or call +91 95666 36401. If you are not satisfied, contact Vijay Anandh Palaniammal, Proprietor as described on the Grievance redressal page; we acknowledge complaints within 24 hours and resolve them within 15 days.

These terms are governed by the laws of India. Subject to your right to approach a consumer commission under the Consumer Protection Act, 2019, the courts at Coimbatore, Tamil Nadu have jurisdiction.

14. Changes

We may update these terms to reflect changes in the Services or the law. We will post the updated terms here with a new date and, for material changes, notify account holders in advance by email or in the app. Continuing to use the Services after a change takes effect means you accept it.